Citibank account blocked reddit. She initially thought it was spam call and she did not entertain the caller. And it was not a small amount. 🤦♂️ From googling Citi Bank customer service they seem to have like 5 different support lines dedicated to different things. Oct 28, 2023 · Format the letter: Begin by formatting the closure request letter. During each visit/call, I was told to wait a letter with a reference number for identity verification purposes. Amex and Chase, in particular, both have highly profitable credit card operations. citibank. It's ridiculous. But she got another call from citibank asking for the same details. . I did that and I am able to view my credit card account activity again. Very first transaction. And then went to send another and came back with a message Access Blocked. All my US banks and retirement accounts have been fine with foreign address on account. You're in luck actually. The banker called the fraud department back and tried to get the alert lifted so I'd have access to my account, but was simply told that I would have to request the block be lifted on Jan 10 and it was their policy to keep my account blocked until then, even though the check is good and nothing fraudulent is happening. Now I have no access to my accounts or the funds and Citibank has told me, like so many others I am seeing, that my account is under review due to suspicious Citibank blocked my account I’m not sure what that means but every time I log in the mobile app and check the status of my account is just says “account blocked” I called multiple times and they just say my account is under review and that it should be resolved in 24-48 hours. After reading a ton of reddit posts about this, it seems like Citi is notorious for denying credit card fraud disputes, so I wanted to let you guys know how I was able to get some fraudulent charges reimbursed to my account. Citibank insists on a specific letter that I've never received, making it impossible for me to access my money. Customer service rep told me that since I opened a checking account, even thought it was opened after the Citi account was created with multiple credit cards, the checking account becomes the primary account linked with the Citi User ID. Next day we checked the app and stated all 3 accounts were blocked, I proceeded to call customer service which was useless, they only stated possibly blocked for 24-48 hrs by fraud dept. BestBuy has next to zero info or access to your Citi account for obvious security reasons. Be sure to read sub rules before posting, use the resources linked in the sidebar / about section of the sub, and use search to see if your question has already been answered. I was able to setup zelle on the Citibank app . Not all accounts, products, and services as well as pricing described here are available in all jurisdictions or to all customers. So I opened an account beggining of FEB due to a $300 sign up bonus. A subreddit for discussing credit cards. If Citibank suspects any fraud involved in this transfer, Bank of America expects Citibank to contact them directly, and they also provided a contact email Apparently Chase sent Citibank a hold harmless for a fraudulent transfer even though i had the necessary funds in that account and I'm the one who initiated that transfer. Even though I gave them my social, phone number, DOB, address, security word, and underwear color, they asked if i had a landline number or existing citibank account so they could verify my identity. Unfortunately they blocked my savings account so I can't access the $2,000 Called up citibank to close my bank account. I was transferred over, they asked me a million questions which I was able to answer with no problem, but it wasn’t enough for them so they couldn’t Here's the situation: recently, my Citibank account was unexpectedly blocked, and they're holding onto $2k plus of my funds. Its intentional. Include your name, address, contact information, and Citibank account details at the top of the letter. Subreddit for all users that are locked, banned, blocked, disabled / deactivated by Facebook and/or Instagram; losing weeks of Facebook configurations, friends, business pages, Instagram accounts, etc. Dads CITbank account blocked . Welcome to /r/Legal, a community for discussing legal topics. They said they couldn't do it because there was a pending fee and to call back tomorrow. I would just try calling those numbers and hopefully one of them can unlock your online account or get you to someone who can. Got it all set up and then tried to book a rental car through avis. I have payments due set on my card in a few days and the restrictions may likely cause conflict on those. I can't log in and check my balance, I can't use the automated telephone system. However, the account has now been marked as fraud and they will not verify anything over the phone. it took like 3-4 faxed letters. I later funded it once more with 200 dollars, same as I did with the 25. In June I opened a Citibank checking and savings account. Chase actually ended up closing the checking account I had with them too. A few weeks ago I received my bonus and wanted to close the account. I do have to say, I've seen my fair share of accounts that were closed by a simple, "account opened never used", then there is the account with the card being lost 20x in one year still being opened and used, Citibank, the one with checking and savings, likes to have money deposited and or saved in their vaults, with credit cards, if the account has not been touched, then it will be reviewed Citibank sent a mail out to every Indian account stating that if there is any bitcoin related transaction then you are a harm to the bank and account will be permanently blocked. Please note that Reddit automoderates posts by new accounts. Whatever, I can't use it now. Today, citi fraud prevention dept agent told me that I will receive a letter as to why and check on my balance within 60 days. If you really need access to your account you might be better off calling the automated line to get account info, speaking to a human being at Citibank is not the most pleasant experience. As a result, I can't even close this account and get my money back. I said Yes, I have Citi saving with a separate login username and password. I think they ignore incoming faxes. Access Blocked. Citibank does not ban people from logging in with VPNs. I walked over to the ATM machine in the same Walmart and pulled out $1200 so I could just buy the money order for my rent in cash and now my account is totally blocked. Citi texted me that my first withdrawal may have caused my account to exceed its Relationship Limit and a fee equal to the lower of P750 or the over limit amount will be charged to my card. So, if the checking account is closed, the User ID is locked and a new account has to be made. Immediately blocked and had to call the fraud department. Citibank closed my account & brainlessly sent my ENTIRE remaining funds of over 100K “back” to the state, like WTF ⁉️😤🤦♂️ Citibank: I opened a Citigold account before I left the US (originally I wanted to open the Citi Global Executive Preferred Account, but in ordinary Citi branch it is not available. sup folks so earlier this morning i woke up to a text from a normal US 10 digit number saying my citibank account was frozen and to verify i had to click the link. I used the debit card and purchased small items at a CVS to show activity on my account. Well, I made sure to hit that bonus, and received maybe $2k in zelle from local sales, etc. My card will be blocked until the fee is settled. Thankfully, they removed my payment details from those accounts and blocked them as well. Citibank's middle market consumer model is to bring in customers cheap, give them a credit card or mortgage, let them build a balance and eventually churn them out. Despite multiple visits to the Citibank branch, and numerous attempts to resolve the matter, I've hit a dead end. My Citibank checking account has been blocked for 81 days. However, instead if picking Citibank Credit Card, I searched for my specific card, L. Citibank is the most worst bank in the world,They will keep blocking you account with no reason,All the rep will tell you is they can not give you any reason and they will hang up the phone, Citibank is Damn bulshit, No one should continue bank with them or open account with them!!! Her google-pay account is linked with citibank(her salary account). State your intention: Clearly state in the letter that you wish to close your Citibank checking account. Is the website down, can't check your statements or log in? We'll tell you what is going on. if they look into it and the bank shows they have concerns about money laundering or ID theft or fraud or anything Mostly, my Zelle has been blocked before, my external accounts have been blocked before, I've had little luck linking accounts via the "two small deposits" way; Citi desperately wants me to use Plaid but Plaid allows banks to mine alllll the transactions in the linked bank account so I don't use it. Bean Mastercard (which technically is a Citibank card), and a whole separate item appeared exclusive to that specific Citi card. The banker recommended me for Citigold, and it worked pretty well. Quick backstory - $1,500+ in fraudulent charges showed up in my Citi Double Cash credit card transaction history on 6/5/2021. I called Citibank and after putting me through the wringer, they told me that Zelle is suspended across Citibank due to suspected Fraud activity. Citibank blocked my account I’m not sure what that means but every time I log in the mobile app and check the status of my account is just says “account blocked” I called multiple times and they just say my account is under review and that it should be resolved in 24-48 hours. Jun 16, 2021 · Last friday when I logged in and trying to make a payment to pay off my statement balance, it shows that the account has been closed, I was quite surprised so I called citi customer service. Thanks for that info. Banks like Citi have literally unlimited resources to open new accounts, so there is literally no opportunity cost to them in having a credit card sit dormant. Just to point out, if Citibank has legitimate reason to keep the account frozen, complaints with the CFPB, state banking commissioner and everything else wont make a difference. me being a fucking dumbass i clicked the link, and saw it was asking me to enter my card info. First of all, I didnt know about CITI blocking accounts until today when I was blocked and after a google search. I cannot possibly hate an institution more than I hate Citibank. I decided to call T-Mobile to see if they could reinstate the old number and they did. Dec 24, 2023 · But today my internet banking was blocked (asking for debit card activation which I never received in 2-3 days) and after I called customer care, they shared that the Back office team has referred the closure of your checking account without sharing any reason. Usually it is much faster than that - a check is usually written and put in the mail within a day or two of the account actually being closed. After she called and locked the account, I got the fraud alert through the citi app on my phone. If you want to post a question, it is best to do so with an established account, or it will not show up. I was a victim of identity theft with my citi card and pretty much had to play frigging Sherlock homes getting pictures of the fraud occurring and Citibank wouldn’t return my money. After I just sent a transaction on Zelle to a friend. Blocked my card after a deposit from my employer. Their only remaining option was a letter. I'm extremely frustrated and unsatisfied with the level of support I'm receiving from Coinbase. So this was a significant amount of bad luck and errors, probably mostly on the depositor (although the teller should shoulder some blame if they didn’t cross check the account beneficiary with the payee). Seems like citi app is main culprit of getting wrong device ID and flagging your account to lock up. It usually resolves itself within an hour or so. But the problem is the Agree here. Pretty much next day after filing a complaint, I got a call from a higher up at Citibank about putting my money back. That took a few days but it went Tru fine the 25 got deposited in the Citibank account . Then about 5 months later, suddenly account was closed, we don't allow foreign addresses any more, no we won't put US address back on account, go away. u/pancak3d, I ran into the same issueI kept picking Citibank Credit Card and my credentials weren't going though. I have more than enough money in my account to cover both comfortably. Not sure about other countries though. They had a bonus offer of $500 if you deposit $15k and set up direct deposit. As soon as the checking was funded yesterday, citi blocked both of my savings and checking accounts. Mine, the primary phone number on the account, is on Mint. Checking and savings accounts are a cost center, they just want you to carry a balance and move on. Received Citibank checks and debit card and made 2 additional deposits. Real-time status for Citi. They apparently have just blocked people with OP's particular VPN. They said to look for a code in the mail and call back when we get the code. A breakaway from the banks. When I called Citibank again, they clarified that setting up Samsung Pay for the first time may have triggered potential fraud. They said that could be issue. they help make sure the bank is following the rules. It said Zelle will help trigger the bonus. I successfully withdrawed the first 10k, but the second 10k failed. only reason i opened that link is because i was having issues with my card 904 subscribers in the citibank community. And my sister sent me 200 dollars she OWNED me and they instantly got deposited in the new Citibank account. Crypto is the people's money. They blocked my account and froze my funds for 2 weeks while investigating large incoming wire transfers that happened over a year prior. I've also had letters from credit cards for the same reason, they've blocked all crypto purchases. L. We now have service on both old and new numbers. Every time I called in somebody in India picks up tells me they can’t do anything for me and rudely hang up on me. I assume you're saying go to the Citi website and add the phone number. My dad got his Citibank account blocked this week, they told Citibank blocked my account I’m not sure what that means but every time I log in the mobile app and check the status of my account is just says “account blocked” I called multiple times and they just say my account is under review and that it should be resolved in 24-48 hours. I called the number and they, for some reason, were unable to verify my account. I have made efforts to unblock my account by visiting Citibank branches in person with valid photo identification and by contacting the fraud center. Worst part is I found out my account was blocked when I tried to pay my food bill and customer service told me to tell restaurant if I can pay them within 14 days lol I’ve recently opened a Citi checking and savings account and funded it temporarily with the 25 dollar minimum via Zelle through another bank account I have. Fuck Citi! Froze my account the day before Thanksgiving and told me to wait for a letter in the mail that could take 7 to 10 business days to verify myself. So when I was opening the Citibank account i transferred 25 bucks from a prepaid debit card i had . No advertising, please. And the CS there did find the accounts tied to my payment details that aren't mine. ) They told me it was okay to switch from US address to foreign address on account, so I did so. i never entered it because it just seemed suspicious to me. Mine was but it was when I opened it - Citibank couldn't verify the address even though it's the same as on my Citibank credit cards and I responded to the mail sent to this address. It's not about being crypto friendly, several of my banks have blocked coinbase and crypto com to protect users after having so many complaints from their customers. I gave them my updated info multiple times over the course of 5 months…. But Citibank actually did end up sending back the $25k to the Chase account. Welcome to r/fintech -- a place to discuss how technology is changing financial services. So they suggested I can request to delete username associated with credit card and create new login. Bank of America states that Citibank should return the remaining funds directly to me, because it`s my money in my personal Citibank account after the transfer had been cleared by BOA. I've been receiving notifications that my account is going to be deleted this week. View community ranking In the Top 20% of largest communities on Reddit. Use a professional and concise tone throughout the letter. I would call the bank (during the business day) and see if there are any options to expedite that check, given the serious need you have to pay bills and the upcoming holidays. However, Citibank blocked both transactions. Her phone number is not prepaid and is through AT&T. Sold my house due to divorce and received my assets which I immediately transferred to my new Citibank account. I’m blocked from accessing my online account as well which really pisses me off how they stripped me off everything. Seeking advise On October 17th i transferred money from my Marcus savings account to Citibank checking on October 18th they blocked my account saying 24-48hrs we will contact you and on October 20th they closed my account not giving me reasons saying you will receive you check 30-60 days. His online account is blocked as Account numbers are not sequential, so it would be bad luck to enter the wrong account and have it be legit. Unused accounts generate no revenue, but also cost NOTHING. Been on hold for 4 hrs and transferred 7 times! They asked whether I have a Citi checking or saving account. I called them 3 times!! They don't offer chat support, and to make matters worse, my account has now been blocked, and I'm unable to make any withdrawals. Some fraudulent prevention peeps argued I have to visit a branch 1000 miles away. If Citibank has blocked people from accessing their site with this particular VPN, there's presumably a reason. I deposited 2 checks into my account today, and I went home to pay some bills (car insurance), as well as trying to purchase a computer for my kid. I'm not kidding, I work with former Citibank execs. After a week she got a call from citibank asking for details about a particular transaction she made to a person by name Dawood Ibrahim. I don't have an account, I was applying for an account. They flagged my money transfer to *fund* my Citi account as fraudulent and I'm having a hard time getting ID'ed over the phone. I just dealt with a huge nightmare due to Citibank’s “know your customer” department in which this post is referring to. I realized that I had overdrawn it by like $30, so I got it transferred over, but by the time I checked again, I had two more charges making me overdrawn by $90. Terms, conditions and fees for accounts, products, programs and services are subject to change. Here are 3 things I’ve found being in same pissed journey. So I deposited $2,000 in the savings and $13,000 in the checking. For security reasons, we cannot allow you to proceed. If you require assistance, please contact Citibank Online Customer Service at 1-866-422-0306 [TTY 1-210-677-0065] and mention Error Code MFA. We are a community of fintech enthusiasts bubbling up new tools, technologies and platforms in various industries, including (but not necessarily limited to) banking, payments, insurance, investing, and lending. I have no accounts with Citi, that's probably the problem, but I don't need a checking or any other account, just the CC. I did contact the merchant about the fraudulent transactions. Your eligibility for a particular product and service is subject to a final determination by Citibank. nizgvhdjnuzhulldyjtckfuotpjcsxgxhgrkvoecyqoppfecseee
